The COVID-19 pandemic disrupted the healthcare industry, with healthcare payers and providers grappling with a shortage of resources due to skyrocketing demand, reduced operational margins due to economic uncertainties, and additional administrative cost overheads. Several new trends, such as Intelligent Automation, telehealth, and digitalization emerged to sustain and transform the healthcare industry post the crisis. These challenges led to a paradigm shift in the mindset of the healthcare industry’s leadership.
Today, Intelligent Document Processing (IDP) has found widespread applications across industries, including healthcare. This is a rapidly evolving market combining established technologies with relatively new ones. The inclusion of AI-based technologies has transformed Document Capture from merely digitizing documents to creating actionable insights from structured/unstructured data within them. In fact, IDP adoption grew 30-35% YoY among healthcare payers and a whopping 190-200% YoY among providers in 2020. In this report, Everest Group examines:
- Challenges and emerging trends in the healthcare sector
- Intelligent automation adoption in healthcare
- Key capabilities of IDP solutions and their benefits for enterprises
- How the healthcare sector is leveraging IDP
To understand more about Everest’s take on how healthcare enterprises leverage IDP.
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